Privacy Policy | RowReach

How RowReach collects, uses and protects your data when you use our website and Chrome extension for bulk WhatsApp messaging.

What this policy covers

How RowReach collects, uses, discloses and safeguards your information when you use our website and Chrome extension.

Information we collect

Personal information such as name, email address, phone number and billing details provided during registration or payment; usage data covering interaction metrics, feature usage and campaign statistics; and the contact lists you import, which remain your property and are processed only to run the campaigns you start.

How we use it, and how it is secured

Your information is used to provide, operate and maintain the service, to process transactions and manage your subscription, to provide customer support and respond to enquiries, and to analyse usage patterns so the product improves. Security measures are in place to protect the data we hold.

WhatsApp integration and Chrome Web Store compliance

The full policy also covers how the extension interacts with WhatsApp Web and how it meets Chrome Web Store requirements, and gives contact details for privacy questions.